Frequently Asked Questions

Some questions that we get asked all of the time so we thought we'd add them here...

Can the item(s) be gift wrapped?

All our items are wrapped in coloured tissue paper as standard. If the item is a gift and you would like a gift tag added, please let us know by adding this as a comment when you order. Please include in the comments the exact wording you would like on the tag.

Can the items be delivered directly to the person of my choice?

Absolutely! When placing your order, at checkout simply click on "Edit" for the deliver address and you will be able to enter a different shipping address. If the goods are for somebody else, the invoice will not be sent with the parcel.

How do I use my discount code?

If you are lucky enough to have a discount code from somewhere, you will be given the opportunity to use this during checkout. Put the code into "Enter Redeem Code", click on redeem, and you will then see your discount applied.

Are transactions secure?